Site Care

Pay No Attention to the Man Behind the Curtain

He’s just here to make sure everything is running smoothly.

Everybody could use someone behind the scenes, quietly working their magic to bring together all the disparate seams of things into alignment and make sure the engine keeps running. Managing a website seems like an easy gig, but there are many details to oversee and every once in a while, the entire thing does a back-flip right onto its face and someone has to set things right.

That’s where we come in. WP Mechanic provides services that nail the details and keep your site running in the right direction. If your site tries to do a back-flip and falls flat, we’ll be right there to pick it up, dust it off, and super-glue the cracks.

(AI Generated) Man sitting at a bench in a garage, working on a WordPress website.

Features

Standard

Full Service

Priority

We’ll help you keep the lights on and the engine running.

$100per Month

All the power of a standard plan & we’ll handle the small stuff for you.

$300per Month

We’re your man behind the curtain, wizarding away your worries.

$1000per Month

  • Site Tune-Up We conduct an initial tune-up to make sure everything is updated, running properly, and to identify potential trouble spots.
  • Daily Website Backup We keep a running backup of your entire website (files and database) in the cloud. This can be retrieved, reloaded, or migrated by request.
  • Malware Scanning & Cleanup Using a combination of plugins and services, we keep a close eye on your files in order to respond as quickly as possible if an attack or hack occurs.
  • Managed WordPress Updates We keep your WordPress site (core, themes, and available plugins) up to date and oversee updates to make sure they don’t cause problems.
  • Advanced Monitoring We check to make sure your website stays up, look for SSL expirations, and let you know if your domain is expiring.
  • Emergency Triage Service If your site goes down, we do our best to respond and get it working again within 24 hours. If the root cause is not easily solvable, we can act as your advocate for hosting support.
  • General WordPress Support Got a question about WordPress? Something funny happening on your site and you want to know why? We will do our best to get an answer to you.
  • Migration / Staging Support We will help you move your site to any service that works for it and can provide a staging site for testing, updates, and more.
  • Monthly Site Report A comprehensive report generated and sent each month to let you know how your site is doing!
  • Advanced Plugin Access We can provide access, installation, and configuration for top-of-the-line plugins like WP Rocket, FlyingPress, Gravity Forms, and Imagify!
  • Development & Task Hours Up to 2 (4 for Priority) hours per month for WordPress development and small tasks are provided. We are adept at site modifications and custom build work.
  • Performance Monitoring Using a variety of checking tools, we will work with your site to make it run faster and more efficiently over time.
  • On-Site SEO Monitoring We will check through to make sure your on-site SEO settings and configurations work as well as they can.
  • Basic eCommerce Support We can provide basic functionality eCommerce support in terms of making sure your shop does what it should and looks how it should.
  • Included Web Hosting Hosting is available through SiteGround for your website! We provide a managed WordPress hosting environment with included SSL, FTP, and basic CDN access.
  • Priority Response Time Support tickets, questions, and emergency triage take priority over basic plan support upon receipt.
  • Full eCommerce Support We will not only work with your website and plugin, but be available to work between you and your various providers to work out any kinks in the system.
  • Premium Plugin License Management We can manage up to $2,000 worth of premium plugin subscriptions for you and your site. This means less hassle and individual payments out, more trust that everything is updated on time.
  • Site Performance & Growth Report A Monthly, personally typed, hand-crafted professional report on the state of your website, it’s performance, and how it can achieve even more.
  • Quarterly Strategy Call We are a part of your team with a call each quarter to offer thoughts and direction as well as coordinate on site strategy for coming months.
  • Dedicated Access Channel Access via a direct channel like Slack, Teams, or even a priority email address that get’s whitelisted to the top.

Standard

We’ll help you keep the lights on and the engine running.

$100per Month

  • Site Tune-Up
  • Daily Website Backup
  • Malware Scanning & Cleanup
  • Managed WordPress Updates
  • Advanced Monitoring
  • Emergency Triage Service
  • General WordPress Support
  • Migration Support / Staging on Request
  • Monthly Site Report
  • Advanced Plugin Access
Get Started Today!

Full Service

All the power of a standard plan & we’ll handle the small stuff for you.

$300per Month

  • Includes
    Standard
    Plan Features plus…
  • 2 Development & Task Hours / Month
  • Performance Monitoring & Optimization
  • On-Site SEO Monitoring
  • Basic eCommerce Support & Troubleshooting
  • Hosting for Small to Medium Sized Websites
Get Started Today!

Priority

We’re your man behind the curtain, wizarding away your worries.

$1000per Month

  • Includes
    Standard & Full Service
    Plan Features plus…
  • Priority Response Time
  • Full eCommerce Support
  • Up to 2K Premium Plugin & Software License Management
  • Monthly Website Performance & Growth Report
  • Quarterly Strategy Call
  • Dedicated Access Channel
Get Started Today!
Get Started Today!

Frequently Asked Questions

  • What information will I need after signing up?

    Once you fill out the sign up form, we will contact you for additional information including the WordPress admin username and password for your site, hosting company name and website, and hosting username and password (or appropriate hosting panel account info). Additionally, if you would like to include additional support contacts for your site, you can let us know. Please feel free to ask us about any of the information we are requesting and where you might be able to find it at support@wpmechanic.pro.

  • How soon can you begin caring for my site?

    Once we receive your signup e-mail, we will review the information and send you an e-mail to obtain necessary credentials. If this occurs in our normal operating window, we can begin support services within 1-2 hours. Outside of the window, signup may complete the next morning.

  • How do I pay?

    Once information for your site has been received and reviewed to make sure everything is working, we will send you an e-mail with a payment link. We normally bill on the 5th of each month using a recurring invoice.

  • How do I obtain support?

    We have a Support Contact Form on the website or you may e-mail us at support@wpmechanic.pro or call us at (406) 813-0580. Normal support hours are Monday through Saturday 9AM-5PM MST.

  • What if an update breaks my site?

    We closely monitor your website when updating plugins, themes, or WordPress core to make sure that if anything breaks, we can attempt to fit the issue, roll back the update, or restore a site backup if necessary. If a plugin or theme is broken or no longer supported, we will contact you to find the best way to move forward.

  • What if my site gets hacked?

    If we detect that your site has been compromised or that malware has been installed, we will do out very best to remedy the situation.

  • Can I change plans after signing up?

    Absolutely, simply let us know which plan you would like to switch to and we will handle it on our end.

  • How do I cancel my service?

    If you’d like to cancel your site care plan, please email us at support@wpmechanic.pro. We will cancel your service and refund any unused portion of that month’s payment.

  • I have more questions, who do I talk to?

    Please feel free to send us a message at any time through our Contact Form, e-mail us at support@wpmechanic.pro, or give us a call at (406) 813-0580.
Get Started Today!